| Can I upload photos to you via
the Web? |
| Yes, you can. Please go to the "Send
us your photo" page. |
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| Does everything have to be in "tif"
file format? |
| No. We prefer this format for our high
quality photograph restoration work, but for other purposes, a variety
of file fomats may be suitable. For example, gif, png and jpg files
for web images. We will always advise if the files we receive are
not suitable for the intended purpose. |
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| Do you alter the original photograph? |
| No, all our work is done digitally; the
original is untouched and will be returned to you in the same condition
as it was received. |
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| Can I see my photograph before
you print it? |
| Yes, just let us know when you send us
the photograph. We will place a preview (reduced size) version of
your photo in a secure folder on our server. You will be able to review
your photograph online before we print it. We will provide you with
a password for your photograph when it is ready for viewing. |
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| I do not have the original photograph
I'd like to restore - are you able to alter slides or negatives? |
| We can recreate prints from 35mm negatives
and slides. We are not yet able to support other transparencies. |
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| How long will it take once you
receive my photos? |
| This really depends on what work is required.
Every project is different. For what we term "simple" projects
(contrast heightening of an old black and white print, for example),
it can be a day or so. More complex restoration, retouching or special
effects would require more time. However, we would aim to complete
any project within 7 days at the outside. |
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| Can you do web images for me? |
| Of course! Let us know what you need, and
we'll do the rest! |
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